In this exclusive interview, Tihomir Gergov, Managing Director of MONIN UK and Ireland, discusses the thinking behind the company’s collaboration with KFC and the launch of KWENCH. He explores how MONIN and KFC have combined flavour innovation with the practical demands of a fast-paced restaurant environment, creating drinks that are exciting for customers while remaining simple, consistent and efficient to deliver. Gergov also shares his perspective on the growing role of beverages in the customer experience and why successful innovation is about much more than simply creating something new.
