Welcome to the November Edition of Business Enquirer Magazine – Issue 143
As winter approaches, industries around the world continue to evolve through innovation, integrity, and people-centred leadership. This issue celebrates the organisations and individuals driving meaningful change, building stronger, smarter, and more connected futures across every sector.
We begin with RJ Group, a dynamic entrepreneurial ecosystem spanning manufacturing, real estate, and consumer goods across Africa and Europe. From LPG cylinder production that expands clean-cooking access across the continent to high-end property development and refurbishment in London, RJ Group operates on a guiding principle of “people first, relentlessly executed.” Managing Partner Jad Jaber explains, “We are building not just businesses, but ecosystems. The foundation is people, the enablers are governance and standardised best practice, and the direction of travel is innovation that creates long-term value for stakeholders and communities.”
This month’s Top 10 Leaders in Customer Service Experience celebrates the visionaries redefining excellence in client relationships. These leaders understand that loyalty is built on trust, empathy, and consistency, setting new global standards for exceptional service and meaningful engagement.
In Engineering the Future: AUTOMA+ 2025 – The Meeting Point of Innovation and Industry, we turn our attention to one of the year’s most influential events in automation and digital transformation. Now in its fifth edition, AUTOMA+ brings together global decision-makers shaping the next era of industrial innovation. Taking place from 24 to 25 November 2025 in Vösendorf, Austria, the congress explores how data, technology, and human expertise are redefining the way industries operate. As digital transformation accelerates across sectors from pharmaceuticals to energy, AUTOMA+ offers both a reflection of today’s progress and a clear view of tomorrow’s opportunities.
Also featured this month is RHI Magnesita, a global leader whose work underpins some of the world’s most essential industries. More than a supplier of refractories, it operates a vertically integrated system that spans mining, manufacturing, logistics, and recycling. Managing one of the most complex supply chains in existence, the company is building resilience and visibility across its global network. At the heart of this transformation are Daniel Prutti, Head of Global Logistics Planning and Procurement, and Marc Jagers, Global Logistics Innovation Technology Manager, who are driving a new era of efficiency, sustainability, and control across continents.
With many more features throughout this edition, Business Enquirer continues to highlight the leadership, innovation, and purpose shaping the future of business around the world.
Enjoy the read.