At its flagship conference REV2025, held at the picturesque Turnberry Resort in Miami, JAGGAER unveiled the winners of its prestigious Customer Awards, honouring standout organisations and individuals at the forefront of procurement and supply chain transformation.
The two-day event brought together global procurement professionals, supply chain strategists, and technology partners to explore cutting-edge innovations in digital transformation, AI-driven decision-making, and ESG integration. The Customer Awards, now a cornerstone of the annual gathering, highlighted the real-world impact of those using JAGGAER’s technology to drive progress in complex operating environments.
“Today we don’t just recognise wins, we celebrate milestones,” said Troy Meyers, Chief Customer Officer at JAGGAER, as he addressed the audience during the awards presentation on day two. “These organisations are redefining what’s possible through smart procurement, agile operations, and a relentless focus on value creation.”
The awards, presented by Meyers and Marie-Eve Regnault, Senior Director of Global Customer Success Management at JAGGAER, honoured exceptional achievement across five distinct categories. Each category showcased how organisations are using JAGGAER’s solutions or those of its technology partners, to improve efficiency, resilience, and sustainability across their procurement and supply chain functions.
This category celebrates excellence in streamlining procurement and accounts payable processes, enhancing compliance, and driving measurable cost and time savings through automation.
- Tulsa Community College (Austin Rosenthal) – Optimised supplier collaboration through curated catalogues and consolidated invoicing, resulting in faster approvals and cleaner audits.
- University of Massachusetts (Michael Durkin) – Leveraged Digital Capture to cut manual invoice processing by 75%, dramatically reducing errors and improving payment timelines.
- PPG (Andrew Stuhlsatz) – Successfully scaled P2P operations across global teams, cutting cycle times and expanding managed spend volumes with excellent stakeholder feedback.
Awarded to organisations demonstrating adaptability in the face of disruption and a firm commitment to regulatory and ethical standards.
- Dubai Airports (Henry Shepperd) – Boosted procurement visibility and project delivery through enhanced planning, tracking, and dashboard reporting.
- Dräger (Kimberly Huppe) – Developed an agile, integrated supply chain with key suppliers and logistics providers, ensuring reliability during market turbulence.
Recognising the transformative power of artificial intelligence in procurement efficiency, user engagement, and cost optimisation.
- University of North Carolina Greensboro (Allysa Robinson) – Deployed Contracts AI and Assist AI Chat Bot to improve user experience and accelerate contract lifecycles.
- Hitachi Rail (Jahapa Kuhepa) – Implemented over 100 in-app guides via Adopt to replace static notifications, driving real-time adoption and improving end-user guidance.
This award honours excellence in managing the complete sourcing lifecycle—from supplier onboarding through contract execution, with measurable improvements in efficiency and governance.
- State of Georgia (Kiaja Williams) – Launched the ‘NextGen S2C’ project with multi-tiered steering committees, driving communication, transparency and operational alignment across departments.
- GE Vernova (Randolph Rowe) – Reinvented complex sourcing operations to better serve diverse internal stakeholders while maintaining lean processes and compliance.
Recognising organisations that have successfully embedded Environmental, Social and Governance (ESG) objectives into procurement and sourcing strategies.
- Kohler Co. (Wendi Nelson and Daniel Smith) – Integrated ESG goals into sourcing to reduce environmental impact across the value chain, tracking metrics to ensure sustainability accountability.
REV2025 reinforced JAGGAER’s commitment to advancing procurement through digital innovation, collaboration, and strategic foresight. Key themes included AI adoption, ESG compliance, and the shift of procurement from a transactional to a strategic business function. The event also spotlighted JAGGAER’s AI-powered platform enhancements, positioning the company as a leader in next-generation source-to-pay technology.
As the awards ceremony concluded, it was clear that the winners represent more than operational excellence, they embody the spirit of transformation shaping the future of procurement and supply chain management.