Pacific International Lines (PIL), one of Asia’s largest shipping companies, has embarked on a major digital transformation of its procurement operations by implementing Ivalua’s Source-to-Contract (S2C) platform. Supported by Deloitte, the initiative represents a key step in modernising how PIL manages suppliers, contracts and sourcing on a global scale.
What the Project Involves
The new platform will unify PIL’s sourcing, contracting and supplier-management processes across its vast international network. By integrating with multiple internal systems, Ivalua’s technology will create a centralised “single source of truth” for procurement data — covering supplier information, contract lifecycles and performance analytics.
This approach is designed to:
- Streamline complex sourcing processes across more than 90 countries.
- Standardise contract and compliance management under one digital framework.
- Enable real-time visibility of supplier risk and performance.
- Reduce operational inefficiencies caused by fragmented systems and manual workflows.
The platform will also embed compliance and risk-monitoring tools, giving PIL greater control over its global supplier network and ensuring alignment with environmental, social and governance (ESG) principles.
Why It Matters
For a company of PIL’s scale, procurement plays a critical role in operational performance and cost control. By digitalising and centralising procurement, PIL is:
- Enhancing supply-chain resilience in an increasingly volatile logistics environment.
- Empowering data-driven decision-making through analytics and performance insights.
- Strengthening governance, traceability and sustainability standards across suppliers.
- Reducing sourcing cycle times and improving transparency across departments.
This transformation also reflects a broader industry trend — the shift toward agile, tech-enabled procurement that supports long-term strategic objectives rather than simply driving cost savings.
Challenges and Considerations
As with any large-scale transformation, success will depend on how effectively PIL manages:
- Change management — ensuring teams and suppliers adapt to new workflows and systems.
- Data quality — maintaining clean, reliable data across global regions and languages.
- System integration — connecting legacy platforms with new digital infrastructure.
- User adoption — fostering engagement and trust in AI-driven sourcing recommendations.
Looking Ahead
PIL’s procurement overhaul sets a precedent for how major shipping and logistics players can leverage digital solutions to improve efficiency, compliance and sustainability. The company’s next challenge lies in scaling the system globally and ensuring measurable results, from reduced sourcing lead times to improved supplier collaboration.
As global supply chains face increasing pressure from regulation, cost volatility and sustainability expectations, PIL’s move represents a forward-looking example of how technology and procurement strategy can work hand-in-hand to deliver lasting value.